Wednesday, April 02, 2008

Be Different

There are many professions in the justice system that tell people what to do with their lives.... Judges, attorneys, court commissioners, arbitrators and early neutral evaluators to name a few. The legal system also tends to tell people what they can and can't do and how they can and can't do it.... There are certain forms, timelines, formats and protocols they must follow to appropriately file something with the court.

As mediators, we have the opportunity to be different. We have the opportunity to be client-centered and support their self-determination. My experience in serving as a mediator is that parties often don't know what to do when you won't tell them what they should do, give your opinion about their situation or tell them what you would do in their situation..... Yes, they will ask.... but does this mean we should answer? I say "NO." We should reframe the moment when they ask as a moment to push them... to challenge them... to help them to think about their situation differently... OR we can be like the rest of the system and we can tell them what to do or what we think about their situation. In sharing our thoughts and opinions about their case, we take the control away from the parties once again and become like all the others in the legal system where the focus too often is about resolving the case, not allowing the parties to resolve the issues.

I hope we, as mediators, can continue to offer a different process to parties who come to us for mediation. I hope we can sharpen our skills as mediators so that when parties are at an impasse and they look to us for help... our help comes in a form that builds the parties ability to consider ways to resolve their own dispute and we don't give into temptation and take the easy way out..... telling them what to do.



1 comment:

Anonymous said...

Kathy,
I loved reading this. I come up against this nearly every day, and you have articulated very well what I try to instill in new mediators.
I found your website while trying to acquaint myself with the mediation community in Salt Lake City (my hometown). I hope that this sentiment is shared by the rest of the community.
-Alyson Markham Shultz, Los Angeles