Wednesday, November 07, 2007

The Balancing Act of Time

Time .....
How much Time is really needed for a productive mediation session?

In today's world, time is in such short supply for all of us. When I present to groups or individuals and talk about mediation, one of the most common questions asked is "how much time will it take?" When I tell them it could take hours, they cringe at the thought.

I recently had a meeting with some school officials talking about truancy mediation. What we ask of the school officials is to block two hours out of their very busy day to engage in the mediation process. There is some resistance to the time and most want to know what we can do to make the process faster.

I explained to the school officicals that truancy mediation is about building relationships and building relationships takes time. Often when the student and parents come into truancy mediation they are feeling one down, they are in a powerless position. In order for them to become comfortable and to speak their truth, the first goal is to get them to feel comfortable. That takes time, time and consistency and you cannot do this in 5 minutes. You have to do this over a period of time and everyone is different, so there is no standard time.

There is also a balance to this..... in that you cannot take forever to complete a mediation. If things are not moving along, the mediator cannot continue to try everything possible hoping that parties will move in a direction that seems meaningful. Sometimes you have to be willing to let it go, end the session. In the truancy mediation program we train mediators to be aware and if the mediation is taking over two hours they should have a really good reason why it went that long. The mediator should be able to explain why the process is taking so long.

If you medaition sessions are lasting an extremly long time be willing to examine the reason your mediation sessions are taking so long....... if there is an understandable reason, OK. If you cannot identify the reason the mediation took so long, then you have some searching to do.... What is going on?

I believe that Time cannot be pushed, you cannot force through a mediation any quicker than the slowest party is grasping and moving along in the process. In addition to the parties understanding you must also take into consdieration the time that is needed to create positive relationships.

On the other side... are you losing parties by allowing the mediation session to go on for too long?
That ever present balance of TIME..........